Coaching Conversations in 2024
Coaching Conversations with Tim Hagen, where we teach leaders and managers how to coach their employees. This is the ideal podcast for leaders, managers, and aspiring leaders to improve their coaching and leadership skills to create a more positive coaching culture within their teams.
In 2024 we're going to be going to monthly themes and I would also encourage you to check out our new podcast Coaching Youth Today for Tomorrow. Coaching Conversations will continue to have monthly themes with four episodes per month and we're going to sprinkle in masterclasses, which will be lengthier, workshop-style formats.
Coaching Conversations in 2024
Coaching Employees to Become Influential Leaders
One of the most valuable things we can do as leaders is to position people within our own teams to be what I call influential or internal leaders. Now, just for our own definition, internal leaders or influential leaders are those people who don't have the title yet can help you lead the team. Now, let me give you a really fundamental example. Years ago, I was working with a number of branch managers at one of our client sites at a credit union. And one of the managers said, geez, I've got 10 people. I really don't have time to coach all of them. I am scheduling time with them, but I know that I'm really fractured in terms of my time. And I said, well, do you have some people on your team that you really trust that are well respected by others that could really invest in your team as well?
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And she said, yeah, I've got two people. They're senior. They're great. They're upbeat. They don't really wanna move up in the organization. They don't want people management responsibility and I said, well, what about using them as influential coaches? She said, what do you mean? I said, well, influential coaching sometimes is more accepted than from somebody's boss because it's from a peer. It's someone who's in the trenches. It's somebody who's trusted. She said, yeah, I, I think that's great. And I said, okay, well, let's come up with a couple ideas. I said, what do you want your people to do? More of? She said, we have to ask more questions. We have to upsell and cross sell. It is a core function of what we do, cuz the more we upsell and cross sell, the more we, you know, bring business into not only the credit union, but the more we're allowed to service our, uh, customers.
And I said, okay and what is the resistance? And she said, rejection people don't like to do it. I me
Welcome to Coaching Conversations
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