Coaching Conversations in 2024

Navigating Workplace Relationships Through Emotional Insight

March 04, 2024 Tim Hagen
Coaching Conversations in 2024
Navigating Workplace Relationships Through Emotional Insight
Show Notes Transcript

Ever felt like you're just not "getting" the people around you at work, or maybe they're not "getting" you? Our latest episode promises to change all that, as we sit down with a guest expert who leads us through the transformative journey of emotional intelligence. They demystify the five core components: self-awareness, self-regulation, empathy, motivation, and social skills, showing us how these skills are just as vital for the everyday employee as they are for the CEO. This isn't your average leadership talk; it's an essential playbook for anyone in the workforce seeking to understand and leverage their emotions for better workplace dynamics and personal fulfillment.

Our conversation takes a heartfelt turn as our guest shares personal stories that bring the concept of self-awareness from an abstract idea to a practical tool for self-improvement. They reveal the secret sauce to successful coaching and development: a two-pronged approach that starts with a hard look in the mirror, followed by decisive action. You'll walk away from this episode with not just the knowledge but the inspiration to elevate your emotional intelligence and reshape the way you interact with your colleagues. Whether it's handling conflicts with grace or motivating your team to new heights, mastering emotional intelligence begins right here, with us.

Welcome to Coaching Conversations

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Speaker 1:

Understanding emotional intelligence is really required, not just by leaders, yet also by employees. So there are five tenets of emotional intelligence Self-awareness, looking in the mirror. Self-regulation, not being interrupted or disruptive. Empathy, showing care and understanding what other people are going through. Motivation, knowing what turns you on, where you want to go to the next level. And then, ultimately, social skills how you carry yourself and interact with other people. You know there's so much information out there about emotional intelligence and leadership, yet we also have to get people who are everyday employees, individual contributors, to really double down on the understanding of what emotional intelligence is Now. With that being said, why do we need to do that?

Speaker 1:

First and foremost, when you think about emotional intelligence, you know it first starts with self-awareness, and self-awareness is the ability to recognize and understand your own moods, emotional reactions and drives, as well as those attributes of other people. Every one of us have that person in our life, you know, yeah, but Bob, they already know you're wrong before you're done with your first sentence. So emotional intelligence, I believe, starts initially with self-awareness truly taking time to reflect, to sit and think about how you're perceived, how you come off. Now I'll give you an example, one of the things I've always had a healthy, very healthy relationship with is conflict. So people will portray me like oh, he just likes to argue. You know he really likes to confront people. I actually don't.

Speaker 1:

I'm comfortable having the conversation, but to say that I like it, and so the reason I share that is I have to be very self-aware of when I'm confronting someone or confronting an issue, of how I'm coming off. Are they focused on my behavior or the issue that I'm bringing up? Now, dare I say I've gotten better at it. Have I perfected it? No, I need to continue to be self-aware, and so emotional intelligence starts with self-awareness. Now, we've said this for 31 years Coaching is a two-step process. Number one it's getting someone to look in the mirror. Number two, it's getting them to take action. On number one, very few people do number one arbitrarily on their own.