How AI and Self-Awareness Will be at a Crossroads With One Another

Discover the symbiosis of artificial intelligence and human ingenuity in the realm of coaching through our latest discussion, where we unpack the transformative power of AI without losing sight of the human touch that's central to personal growth. We navigate through the complexities of integrating AI in coaching practices, examining scenarios like workplace negativity and missed promotions, and reveal how these tools enhance, rather than replace, the rich tapestry of one-on-one coaching interactions.

Join us as we share insights from Tasha Urich's work on self-awareness and take you behind the scenes of our own journey into the AI domain, including our novel automation platform, practice app, and self-coaching chatbot. This episode is not just about embracing technology, but about cherishing the irreplaceable value of human connection and context in coaching, ensuring that the heart of personal development keeps beating strong amidst the digital revolution.

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Transcript

Speaker 1: 0:37

You know, with everything going on with artificial intelligence, the coaching industry, the growth of coaching, I mean artificial intelligence is growing in almost every single industry. I was just talking to someone in the financial services industry and he was telling me how many new AI products were being introduced into his world and he said it's a little bit daunting, it's a little bit scary, you know, are we going to be replaced? You know, anytime there's a technology revolution, it makes people excited. It also makes people nervous. Here's one of the funny things when I think about our industry, I think about the fundamentals. I think about Tasha Urich's work on self-awareness. Now, anybody who knows me knows I've been preaching the gospel of her book Insights, a New York Times bestseller, and one of the things that I absolutely love, absolutely love about her book is it really brings it back to the fundamentals of self-awareness. So let's take someone who's got passed over for a job. Let's take somebody who's negative at work. Let's take somebody who just does their job and they're not an overly helpful teammates. Let's take those three scenarios. You know, when you think about the answers and the tools to help somebody with a negative attitude, to help someone become a better teammate, to help someone gain more emotional intelligence and self-awareness in the moment they get passed over for a promotion, and how to act professionally and plausibly and certainly supportive of the person who got the job. There are tools already out there that can help those people. So when you think about the concept of self-coaching, think about a person with a negative attitude. They're not going to go up to their boss's door and say, boss, do you have any AI tools? My attitude stinks. They're not going to do that. So what's going to happen is AI is going to become another tool, just like our LMS courses, just like YouTube videos, just like our coaching services. If you use an outside coaching agency, ai will become another tool. It will not replace in-person coaching.

Speaker 1: 3:02

So let's go back to my friend. He's in financial services. He told me he goes. I'm worried and I said well, have you asked your boss? He said you know, I don't think he knows. He looks as overwhelmed as I do. I said have you asked him? Have you talked to him about it? He said no, I'm almost scared to. And I'm thinking to myself well, if you don't talk to me, you're not going to get the answers that you need.

Speaker 1: 3:24

Yet it really depicts the mentality of people when they see something coming and coming fast. Nothing will replace the leader to subordinate conversation. Nothing will replace peer-to-peers talking to each other and potentially coaching each other. You know, coaching is about asking questions. It's about driving people to newer heights and giving them that choice to make that change. Invest in those actions.

Speaker 1: 3:57

Now let's go to a last element that I think is very prevalent right now. People are actively looking for jobs. So when you think about AI and you're going to be prescriptive and having an AI tool potentially help your employees, what's going to happen in that moment? What's going to happen? Are they really going to be honest with themselves and say, yeah, my career's floundering, or maybe they don't know what their motivation is? That's going to require human connection, especially when a boss or a peer has context to what that person likes, dislikes. They've seen them in action.

Speaker 1: 4:41

Ai is not going to have that foundation. So we have to remember that AI is not just another tool. It's a pretty powerful tool. Now I'm going to be candid. We built our own automation platform. We just built our own practice app. We just built out our own self-coaching chatbot that is filled with content and questions germane to the way we like to coach. We have our own artificial intelligence tool where coaches or leaders can ask how to coach somebody based on a workplace situation. So we're vested in AI. We're not against AI, we're all for it. Yet it's not going to, nor should it, replace all the other forms of coaching afforded to us.