Coaching Conversations in 2025

Balancing AI Efficiency and Human Touch in the Workplace

Tim Hagen

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Can artificial intelligence truly revolutionize the way we create educational content and assist employees? We explore this intriguing question by diving into some of the latest tools that are making waves in course development and video creation. In this episode, we give a spotlight to GlendEye, which empowers educators to create comprehensive, SCORM-compliant courses in just minutes. Imagine crafting a 20-slide course, complete with videos, workbooks, and outlines, all in a blink of an eye. We also share our hands-on experience with video tools like Promocom, invideo.ai, and PowTunes, which have dramatically simplified our video production process.

But that's not all—AI's potential doesn't stop at content creation. We delve into its role as an interactive help engine that can revolutionize leadership development and employee support. Picture building your own GPTs tailored to your company's knowledge base, offering an intuitive and responsive help feature right at your employees' fingertips. We discuss how we're implementing this cutting-edge technology in our own companies and ponder the delicate balance between AI-driven efficiency and the irreplaceable human touch. Tune in for a thought-provoking discussion on the future of AI in the workplace.

Welcome to Coaching Conversations

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Speaker 1:

Now the last episode. We talked about AI and the wild world that it's starting to present to us. What are some of the functional uses of AI? I want to throw out a couple different things for you. Let's talk about course development. Now we happen to use a tool called GlendEye Josh Ermler is the president of that company, and if you want to build, let's say, a 20-slide course with video, workbooks, outlines, that is SCORM compliant, by the way, you put in that prompt, if you will, and it will actually spit out in a matter of minutes a really well-done course for your LMS platform.

Speaker 1:

So when I think about functional uses, I think about course development. And then, number two, I think about video. I mean, I think we're all stimulated by video, right? I'm actually using three tools right now Promocom, invideo, ai and PowTunes. They all have AI aspects to them and I'm creating videos faster than I ever have.

Speaker 1:

Then, number three, I think about it as a help engine. How do we go about doing this as a help engine? So, think about the functional uses, think about the things that you need to do, think about some of the things that you can do to functionally use AI, think about course development, think about leadership development. Think about employees. Can it be a help engine? Can you build your own GPTs where you can really take the knowledge base of your company, put it into a system and it will also for lack of a better description create an interactive help feature. And that's something we're also doing at our companies. We're building out GPTs. So again, so many of these tools are going to make our lives easier. Are they going to replace that human interaction? I don't think so. What are your thoughts?