Coaching Conversations in 2024

Revolutionizing Leadership & Culture: Blended Coaching Strategies for 2024

Tim Hagen

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Can blended coaching transform your leadership approach in 2024? Unlock the secrets to this emerging trend as we dissect the insights from Training Magazine and the ATD convention in New Orleans. In our latest episode, we break down the five key types of coaching—direct human-based, motivator, supplemental, automated, and AI-based coaching—and explore how they can be seamlessly integrated to create tailored coaching experiences. Discover how tools like CoachAid and platforms from industry innovators Landai and Interflexion are setting new standards in coaching efficiency and accessibility.

Reflecting on the seismic shifts in workplace dynamics brought on by the pandemic, we delve into the balance between virtual and in-person interactions. Despite technological advancements, the longing for human connection remains undeniable. We stress the importance of a blended coaching strategy that harmonizes cutting-edge tools with personal touchpoints to enhance leadership and employee development. Tune in and learn how to stay ahead in this rapidly evolving coaching landscape, ensuring your approach is both modern and deeply connected.

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Speaker 1:

In 2024, I would say the first six months of this year, especially when it comes to coaching, have been very revealing. I think about all the different tools that I saw at Training Magazine, but especially the ATD convention down in New Orleans, and I think about a concept, and I think about this concept that's been out for a while, yet I think it's never been more prevalent, and that is blended coaching. You know, decades ago we heard this phrase blended learning. You know, are we going to send people to a seminar or workshop? Are we going to, you know, use online learning or taking online courses or SCORM-compliant courses in a learning management system and track their progress? And we use this term called blended learning? I think we're going to end up hearing the term blended coaching more and more Now. I think there are five different types of coaching, and you can certainly mix some of the methods across these categories. You have your direct coaching human-based coaching, where you coach one-on-one or you coach your team. You have your direct coaching human-based coaching where you coach one-on-one or you coach your team. You have motivator coaching coaching to the person's ideal goals, their career aspirations, their aspirations, not what the company wants for them. Number three, something called supplemental coaching. It's something we teach that is more prescriptive in nature. It's more about assigning a book or watching a video a week or practicing with a peer. Number four what we call coaching automation. Automated coaching is when you go to a platform and you sign up and you immediately get a bunch of lessons sent to you on a regular cadence or frequency, and what's embedded within those courses or those lessons, I should say, are coaching questions, and we do something like that called approachability and coachability, in a platform that we built called CoachAid. Aid stands for automated integrated delivery. Essentially, we're partnering with our leaders to coach his or her employees. And then, number five AI-based coaching. Now, ai is taken on so many different forms. I think about companies like Landai, who builds LMS materials. It can build courses in a matter of minutes. I think about companies like Interflexion, who measures coaching conversation skills, and it's an app that you can actually practice with the app. I think about our own AI tools, where you can go into one of our platforms and actually ask the system. What are three good questions to ask someone who's lacking initiative and it'll tell you in a matter of seconds. All of these things serve a very specific purpose. Blended coaching is going to grow. Purpose Blended coaching is going to grow exponentially. I think we're going to have a niche down, if you will, of artificial intelligence tools from practice to you know coaching, maybe just a specific coaching platform for, maybe, emotional intelligence. The AI is so good.

Speaker 1:

Yet here's the funny thing. Think about the pandemic. What happened? We all went virtual. Now my company was virtual for 14 years and it was a pretty smooth transition. I was amazed probably because we live in our own little world here is that we were amazed at how many companies didn't know how to virtualize, said, how many companies didn't know how to virtualize. So what was really astonishing to us is by virtualizing, you know, using products like Zoom or WebEx, companies started to realize geez, we can be productive, people can work at home, we don't have to do that addition to our corporate building. We could save a lot of money. There are many companies who went 100% mobile or virtual. It completely changed the way we looked at things. Then, when the pandemic ended, society, you know, subsided, whatever you want to call it. What did we all crave? Oh, I can't wait to get back in person. So it's funny, right, it's changed the way we look at things, yet we always come back to craving human connection. Make sure you have a blended coaching strategy.