Redefining Coaching with Artificial Intelligence

Can artificial intelligence truly revolutionize the world of coaching and leadership? Dive into this episode to uncover why simply telling someone to change isn’t enough and how the real magic lies in guiding individuals towards self-discovery and genuine transformation. We challenge the conventional wisdom of motivation and attitude shifts, proposing a question-based coaching approach that taps into deeper, more meaningful personal growth. We explore the role of AI in this transformative journey, using a powerful analogy to emphasize that AI should serve as a partner, not a replacement, in the coaching landscape.

Discover the shocking statistic from McKinsey revealing that 42% of employees are hunting for new jobs due to a lack of career development and coaching. We dissect how AI tools can aid in career-based coaching yet stress the irreplaceable value of human interaction in leadership. From federal credit unions to professional sports teams and manufacturing organizations, we discuss how to effectively integrate AI to retain and develop talent. Tune in to learn how to harness the benefits of AI while maintaining the critical human touch that drives true leadership and coaching success.

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Transcript

Speaker 1: 0:37

Leadership. Coaching is changing, yet let's not forget the fundamentals of coaching. Coaching is about getting someone to self-discover, to drive their own change. It's not about telling someone with a negative attitude to cut it out and assuming it works. It's not about someone who's lacking motivation and telling them you need to be more motivated, and assuming it works. Coaching is typically question-based.

Speaker 1: 1:02

So what's happening in the space right now? Tons of artificial intelligence tools are coming out. Let me just share this with you. I use this analogy. Now, mind you, we're building out our own AI tools. We're all for AI.

Speaker 1: 1:18

Keep one thing in mind If you got into a self-driving car and the first time you get in that car it crashes, would you get back in the car? Some of you might say, well, sure, I would. Some of you might say, nope, not me. When you get in the AI car, make sure you are inside that car with your people. Use artificial intelligence as a supplemental, as a partner-driven coaching strategy.

Speaker 1: 1:44

As a leader, don't entirely say here's your machine learning tool, here's where you're going to get 100% of your coaching, because you know what. We, as leaders, have conversations every day. That's not going to change the way we talk, the way we hear each other, the way we speak, the tone, the perception we create has an impact on those people around us. Now let me give you a startling statistic. In 2022, in Q4, mckinsey did a great research piece and what they talked about was that 42% of people were actively looking for jobs, actively engaged, to go to different companies, due to a lack of career development and coaching.

Speaker 1: 2:25

Now an AI tool can certainly help you discover where you want to go. It can certainly ask you career-based coaching questions. Yet will that tool help you navigate inside the organization to retain talent development, to retain that particular set of talent? No, so the same tool might do a great job, yet if it's deployed at a large federal credit union versus a professional sports team or maybe a manufacturing organization that just went through a layoff, all of those will have nuances in terms of navigating those waters, finding out how to get promoted, how to stay within the organization, to grow one's career. Ai needs to be your partner, not your replacement.