Revolutionizing Coaching: Embracing AI as Your Partner for Greater Impact

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Transcript

Speaker 1: 0:37

Welcome to our second version of AI Coaching Partners, and that's kind of our theme here the next three or four episodes. You know, I think about artificial intelligence and we're building out a lot of tools and we use a lot of tools. You know, artificial intelligence really picks up the pace of things. It helps us get more work done in less time and I think about how do we transition that to coaching conversations. So I want to introduce you to the concept of AI coaching partners. Use it, use the term no, it's also the name of one of our product lines but use it as a framework to ask yourself will this AI tool help me? Is the AI easy? Does it provide coaching? Does it assist in the coaching process and does it allow me to partner with the tool versus replace me? The worst thing a leader can do is choose a tool that replaces them, because you know what will happen and I use this analogy all the time At the end of the year you're going to have an end of the year review. Can you imagine a leader going into a conference with an employee and saying, oh, you scored average across the board, I read the AI tool and you've spent no time with that employee. Can you imagine the emotional response you'll get from that employee? So AI plus coaching plus partners really can serve. Even though it's our product line name, it can serve as criteria for you to implement and utilize coaching, especially artificial intelligence tools that facilitate coaching to partner with you.

Speaker 1: 2:11

Let me give you another representation. We are in the midst of completing what we call Coaching Pal. Coaching Pal will actually take your live conversations. You can upload them as a transcript or an audio and we will actually score how good of a coach you are. Now we're using some of our own. You know subjective content. Now there's factual-based scoring. There's also subjective scoring. Yet we can actually take that transcript or your audio audio and we can run it through our AI tool and we can actually share with you where you're exhibiting strengths as a coach and where you need to improve. Now look, how many times have we gone to a meeting one-on-one with somebody and later had somebody say well, I was reviewing your meeting and here's what you need to do? No, because the meeting by itself exists, it's private, et cetera. Now in coaching, we don't want someone to be in the room with us, because when you're coaching an employee, that employee is going to be looking between you know, four eyeballs, two sets of eyes right, and even though we might say, well, I'm just going to sit in the room and observe, it creates a dynamic of discomfort, or it can. I should say so. What we've done is we're now using a variety of tools that can record practice sessions as well as live coaching conversations, and then you basically embed that, send it to us. We show you how to do that, it's very easy, and then it gives a report. It actually scores factually and subjectively of what somebody's doing really well as a coach and where they have opportunities to improve.

Speaker 1: 3:48

Let me give you an example. We just had somebody go through it and they actually felt like they were really good at questions. They were averaging seven close-ended questions for every open-ended question. Here's where it gets even startling.

Speaker 1: 4:06

We even have something that denotes what we call interruptions to the conversation. So when I say to you you're doing a great job, but, but, is the interruption? Now an inclusive word would be you're doing a really great job, and I think about time management becoming one of your strengths and becomes more of an inclusive statement or word versus an interruptive statement like but or yet, or however. He was averaging seven close-ended questions for every open-ended and he was averaging almost five interruptions to everyone. That was inclusive, and so you're never going to have somebody say, as a participant in a coaching conversation, back up, you're using too many close-ended questions or you're using too many interrupts in your language. Nobody's going to do that, yet those can have an impact on our people. So remember the term, remember the product line. Reach out to us if you want to chat with us. Ai Coaching Partners.